Service & Support

warranty agreement

1. The warranty only refers to the body of the inverter.

2. The company is responsible for the warranty if the inverter fails or is damaged within 18 months of normal use; if it is more than 18 months, reasonable maintenance costs will be charged.

3. The starting time of the warranty period is the date of manufacture of our company.

4. Within 18 months, if the following situations occur, a certain maintenance fee should also be charged:

Damage to the inverter brought about by not following the operating procedures in the user's manual.

Damage to the inverter caused by flood, fire, abnormal voltage, etc.

Damage to the inverter caused by wiring errors, etc.

Damage caused by using the inverter for non-normal functions.

5. The cost of the service is calculated according to the actual cost.If there is a contract, it will be handled in accordance with the principle of giving priority to the contract.

6．Please make sure you keep this card and present it to the maintenance unit at the time of warranty.

If there is any problem, you can contact the supplier directly or contact our company directly.

National Technical Service Hotline

National technical service hotline: 400-700-2586

After-sales e-mail: jishufuwu@szeasydrive.com

After-sales maintenance methods

1. Telephone service;

2. Network video guidance for debugging and installation;

3, can provide small and medium power spare machine for turnover, for important and urgent technical services, we will give priority to processing.