Since the outbreak of pneumonia caused by the new type of coronavirus, Yiqiu Electric has established an epidemic support and prevention team for the first time.
On the one hand, resources will be mobilized from multiple sources for the epidemic to help the epidemic area win the epidemic prevention and control sniper war;
On the other hand, conscientiously implement the national decision-making and deployment of epidemic prevention and control work. Following the instructions of the Party Central Committee to prevent and control the epidemic, we will work together to quickly and uniformly act to scientifically and effectively prevent the spread and spread of the new type of pneumonia, protect the health and life of all employees, family members and friends, and ensure that we can continue in the current special period To provide customers with technical support and services, Yidrive Electric has issued this notice.
The employees in the sales offices of Yidrive Electric have started their work mode since February 3. At present, we will focus on home office. Relevant business personnel can communicate through telephone and email normally. Customers and partners can contact us if they have business needs. We will do our best to ensure the quality of service and the production and operation of users. Reduce the impact on users. For Hubei Province in the epidemic area, we will do our best to coordinate resources and solve problems.
We will give priority to services/technical support related to the epidemic. The contact details of service personnel in each region are as follows:
General technical service hotline: 400-700-2586
Shenzhen headquarters technical support and service coordination:
Lan Hao 181 2623 5069
After-sales maintenance method
1. Telephone service;
2. Network video guides debugging and installation;
3. Please send repairs to the Shenzhen headquarters for repairs (receipt address: Building 11, Jingxuan Industrial Park, 2nd East Ring Road, Yousong, Longhua District, Shenzhen, Huang Chao received 134 8072 3025)
4. Small and medium power standby machines can be provided for turnover. We will give priority to services related to the epidemic or other important and urgent services.
Regional technical support
South China (Guangdong, Guangxi):
Liu Gong 181 2623 5059
Central China (Zhengzhou, Hubei):
Xu Gong 181 2623 5035
Southeast (Fujian, Jiangxi):
Song Gong 156 0577 3361
East China (Jiangsu, Shanghai, Anhui):
Yu Gong 181 2623 5011
East China (Zhejiang):
Metalworking 181 2623 5052
North China (Shandong):
Huang Gong 176 8388 5539
North China: Senior Engineer 181 2623 5057
Northeast: Dugong 181 2623 5032
Northwest: Zhou Gong 181 2623 5051
Southwest: Li Gong 181 2623 5056
In this special period, the inconvenience caused to everyone, I hope to get everyone's understanding and support. Edrive Electric does not forget its original intention, and has always been adhering to the "customer first, service first" concept to provide customers with better services. Thank you again for your continued trust and support to Yidrive Electric!